MEET TEAM PIEDMONT
Here at Piedmont Floors the term “Team Piedmont” is much more than a catch phrase. We take our commitment to teamwork very seriously and work together every day to meet the needs of our customers. We made the decision a long time ago not to work on individual commissions since that can often get in the way of proper customer service. This way, when you choose Piedmont Floors to assist you with your project you can rest assured that each and every one of our team members will be working towards one common goal and that is 100% Customer Satisfaction. Not only do we care about our customers but we truly care about each other too and that is huge when it comes to working together. All projects are unique and you might end up working with just one of us or all of us but either way the bottom line for Team Piedmont is “If You’re Happy, We’re Happy”.
Bryana (Bry) Woodard
Floor Design Consultant
Describe what you do at Piedmont: As a design consultant, I assist homeowners in color and pattern selection for all types of projects. I have an extensive background in tile and stone and also work with carpet, luxury vinyl, hardwood and more. I really enjoy the process of helping our customers put together a package that is just right for them.
Something you would like to share about yourself like hobbies, special interests and family etc.: I spend much of my time raising my 3 cubs and our new puppy Layla. I am proud to be Aunt to 5 nephews and 2 nieces and spend time with my family is my favorite thing to do. I love painting and decorating my own home. There is something very gratifying about seeing something go from concept to reality. I am the kind of gal that likes Bon- fires, Boots and Country Music!
Bryana (Bry) Woodard
Floor Design Consultant
Terry Floyd
Sales / Estimator
Describe what you do at Piedmont: With my 40 years sales and service it is first and foremost my pleasure to find out your needs for your home or business. It is up to me from the time we meet until the completion of the sale to see that you are completely satisfied with your buying experience. I really enjoy people and it’s been said that I’ve never met a stranger. I look forward to helping you and maybe even share a laugh or three somewhere along the way.
Something you would like to share about yourself like hobbies, special interests and family etc.: I have been in Lynchburg and the surrounding area all my life. I am the proud dad of four children, Chase, Steel, Kane and Lacie. I am in a wonderful relationship with the love of my life Erma. If you want to call golfing, dancing and following the UVA Cavaliers hobbies it would be an understatement, obsession is more like it !!!
Terry Floyd
Sales / Estimator
Daniel Clark
Service Manager and Sales
Describe what you do at Piedmont: As the Service Manager, I oversee all installations to insure customer satisfaction. That includes order tracking, coordinating the installations and repairs and follow up with our customers. I spend a fair amount of time on the sales floor greeting customers and helping them with their selections of all types of floor coverings.
Something you would like to share about yourself like hobbies, special interests and family etc.: I have said many times “ My family is my life” and nothing could be more true. We enjoy lots of outdoor activities together like camping, boating, water sports and anything else we can do as a family. As long as we are together ,we are happy!
Daniel Clark
Service Manager and Sales
Tim Burkholder
Warehouse Manager
Describe what you do at Piedmont: I have been in the floor covering business for the past 22 years and have spent most of my career as warehouse manager which involves a lot of different duties. It is my responsibility to receive daily deliveries and make sure they are all tagged and organized. I prepare the work for our installers as well as customer pick ups. I make custom area rugs and do carpet binding. I also make some of our deliveries and do installation troubleshooting and repairs.
Something you would like to share about yourself like hobbies, special interests and family etc.: Like my associates, I enjoy spending quality time with my family. I also am an avid reader and love spending time hunting with my cousins when they visit and fishing with my daughter. I am a do-it-yourself kind of person and regularly have a project going on at home. Something people might not know about me is that I have a collection of carpenters pencils.
Tim Burkholder
Warehouse Manager
Crystal Snider
Office Manager
Describe what you do at Piedmont: Just like my title suggests, I spend most of my day in the business office where I am responsible for placing orders, checking in products as they are received and following up on orders as necessary. I also handle the accounts receivable and accounts payable and general accounting. It is my job to process our payroll which makes me extra popular on pay day. Working with your spouse can present a unique set of challenges and I am pleased to say that we navigate those very well.
Something you would like to share about yourself like hobbies, special interests and family etc.: I live in Forest with my husband Charles and two of my three children and I also have two “bonus daughters”. Family and faith are very important to me and we love camping and traveling together. In my spare time I enjoy running, exercise and attending races with the boys.
Crystal Snider
Office Manager
Roxy Snider
Company Mascot
Describe what you do at Piedmont: Roxy has many responsibilities here at Piedmont Floors. She loves to greet our pet friendly customers and make a new friend. She has proven to be a great stress reliever for the staff. Who doesn’t feel better after taking a minute to give this girl a good scratching and seeing that look of appreciation on her face.
Something you would like to share about yourself like hobbies, special interests and family etc.: I love my coworkers at Piedmont and look forward to seeing them most every day. When I am not working, I like long naps, playing with my family and I never turn down a french fries.
Roxy Snider
Company Mascot
Charles Snider
President
Describe what you do at Piedmont:I have always felt that one of the most important parts of my job is to provide a stable workplace for our associates. That is best achieved through support and training and doing what I can to assure that Piedmont is always a part of the conversation regarding the best flooring dealer in the area. I try to keep our business heading in the right direction and foster relationships with our retail customers and builders. In addition to my administrative duties, I still make a lot of house calls, do estimates and whatever else I can to keep things running smoothly at the shop. Even if that means providing in house pest control or comic relief.
Something you would like to share about yourself like hobbies, special interests and family etc.:I am a proud father and bonus dad to Michael, Lexi, Erika, Skylar, Cooper and Landon. I love the outdoors and enjoy motorsports and supporting my wife and kids in their interests. We really enjoy camping and on occasion traveling to tropical islands. I have been very blessed and think it is important to be of some assistance to those less fortunate. I’m thankful for God’s blessings especially the many team members that are like family and the wonderful customers that have supported our local business.
Charles Snider
President
Ed Roakes
Vice President
Describe what you do at Piedmont: I have been in the floor covering business since 1987 and spent the bulk of my career with Michael’s Carpet World until they closed in 2019. I have truly found a new home at Piedmont Floors where I am involved in many facets of our business. I am active in both residential and commercial sales and do a good bit of estimating, product selection, merchandising, marketing and training. One of the things I enjoy most about what I do is the wonderful people that I have had the pleasure of meeting along the way.
Something you would like to share about yourself like hobbies, special interests and family etc.: I live in Forest with my wife Barb, our daughter Emily and our loveable Chihuahua Barney. Home is our favorite place and we cherish our family time. I love to cook and enjoy exploring my creative side by spending time painting, working with metal and wood and I have even been known to write a poem now and then. Barb and I collaborate on a lot of projects and I can’t think of anything I would rather do.
Ed Roakes
Vice President
